FAQ

Information on frequent questions or concerns

+1

11 articles in this collection
Written by Emmanuel Marboeuf, Alexandra Tobias, Bogdan Mihai Papuc and 1 other

Performance

The NOT OK list

What NOT TO DO when working with us

Written by Alexandra Tobias
Updated over a week ago

Submissions

Do you provide access to recruitment tools?

Job boards, LinkedIn suscriptions, email finding tools, etc.

Written by Alexandra Tobias
Updated over a week ago

How can I check the status of the profiles sent for my Trial?

How to check and understand the status of your submissions/profiles.

Written by Alexandra Tobias
Updated over a week ago

Who reviews my trial submissions?

Submission Review

Written by Alexandra Tobias
Updated over a week ago

Payments

Payment Process Explained

How do I get paid? When? What?

Written by Alexandra Tobias
Updated this week

How to set up a Payoneer account

How to set up Payoneer (payment method) so you can get paid.

Written by Alexandra Tobias
Updated over a week ago

Payoneer policies and how to get my account approved

Not sure how to submit a document at the Payoneer verification center, or what kind of documents are valid? Read about it here

Written by Gabriela Medina
Updated over a week ago

TroubleShoot

Issues with accessing the job chat

Troubleshooting Job Chat

Written by Bogdan Mihai Papuc
Updated over a week ago

Generating a HAR file for troubleshooting

Generate a network trace file for support to troubleshoot

Written by Bogdan Mihai Papuc
Updated over a week ago

Login Help & Error Messages

If you are having problems with login, can't access your account or are receiving error messages check out this article to help.

Written by Emmanuel Marboeuf
Updated over a week ago

This candidate has already been sourced for this opportunity

Written by Emmanuel Marboeuf
Updated over a week ago