FAQ

Information on frequent questions or concerns

11 articles in this collection
Written by Emmanuel Marboeuf, Alexandra Tobias, and Bogdan Mihai Papuc

Performance

The NOT OK list

What NOT TO DO when working with us

Written by Alexandra Tobias
Updated over a week ago

Submissions

Who reviews my profile submissions?

Submission Review

Written by Alexandra Tobias
Updated over a week ago

How do I check the status of submitted profiles?

How to check and understand the status of your submissions/profiles.

Written by Alexandra Tobias
Updated over a week ago

Do you provide access to recruitment tools?

Job boards, LinkedIn, Google

Written by Alexandra Tobias
Updated over a week ago

What happens if a profile has already been submitted?

Written by Alexandra Tobias
Updated over a week ago

Payments

Payment Process Explained

How do I get paid? When? What?

Written by Alexandra Tobias
Updated over a week ago

How to set up a Payoneer account

How to set up Payoneer (payment method) so you can get paid.

Written by Alexandra Tobias
Updated over a week ago

TroubleShoot

Issues with accessing the job chat

Troubleshooting Job Chat

Written by Bogdan Mihai Papuc
Updated over a week ago

Generating a HAR file for troubleshooting

Generate a network trace file for support to troubleshoot

Written by Bogdan Mihai Papuc
Updated over a week ago

Login Help & Error Messages

If you are having problems with login, can't access your account or are receiving error messages check out this article to help.

Written by Emmanuel Marboeuf
Updated over a week ago

This candidate has already been sourced for this opportunity

Written by Emmanuel Marboeuf
Updated over a week ago