Please refer for to the information page on Performance Monitoring, which highlights the key performance areas we will review on a weekly basis.
Each week, we will monitor:
- Cost per resume (needs to be below $1)
- Client acceptance rate (needs to be above 80%)
- High DQ rate per single batch
During your first few weeks as a new Recruiting Sourcer, we will work with you to ensure your performance arrives at the expected level. Once achieved, you will be expected to maintain these levels throughout.
If we see a continuous drop in performance in either cost per resume, acceptance rate, or, deliberately ignoring clear client instructions (such as submitting LinkedIn profiles for job board only roles) then the following steps will be taken:
1st strike: official warning
2nd strike: Suspended for 48h
3rd strike: Suspended forever
DQ rates are taken more seriously. In each case, we will review the batch. If it has been deemed that a high rate of DQ occurred due to failure to follow the hard skill requirements then a final warning will be issued. A repeat incident will lead to the suspension of the Recruiting Sourcer's account. This is required as sometimes, the relationship with the client can be irreversibly damaged by such occurrences.